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Serving Marshall, TX and surrounding areas. (430) 214-0018
Effective date: January 1, 2026
Please read these Terms and Conditions carefully before using the website located at concretemarshall.com or engaging the services of Total Marshall Concrete ("we", "us", or "our"). By accessing our website or requesting services, you agree to be bound by these terms.
By visiting our website, submitting an inquiry form, calling us, or entering into a service agreement with Total Marshall Concrete, you agree to these Terms and Conditions. If you do not agree to these terms, do not use our website or request our services.
These terms apply to all visitors, customers, and others who access or use our website or engage our services. We reserve the right to update these terms at any time by posting a revised version on our website with an updated effective date.
Total Marshall Concrete is a concrete contractor based in Marshall, TX, providing residential and commercial concrete services including but not limited to: driveway installation, patio construction, sidewalk building, slab foundation work, foundation installation, garage floor concrete, decorative and stamped concrete, retaining walls, pool decks, concrete steps, concrete floor installation, parking lot construction, concrete footings, foundation raising, and concrete cutting.
All services are performed in Marshall, TX and surrounding East Texas service areas as determined by our current coverage map. We reserve the right to decline any project request at our discretion.
Estimates provided by Total Marshall Concrete are based on information available at the time of the estimate, including a site visit, customer-provided details, and prevailing material and labor costs. Estimates are not guarantees of final price.
Final pricing may differ from an initial estimate if the scope of work changes, unforeseen site conditions are discovered (such as buried obstructions, unstable soil, or existing structures that require additional work), or if material costs change between the time of estimate and the time of project start. We will notify you of any material change to the estimated cost before proceeding.
All estimates are provided free of charge and carry no obligation on your part to proceed with the work. An estimate does not constitute a contract. A written agreement signed by both parties is required before work begins.
Project scheduling is subject to crew availability, weather conditions, and material lead times. We will provide you with a scheduled start date when you confirm your project. Start dates are estimates and may shift due to weather, prior job delays, or other factors outside our control. We will communicate any significant schedule change as soon as reasonably possible.
Concrete work cannot be performed safely in rain or in temperatures outside acceptable ranges. We reserve the right to reschedule a pour date due to weather without penalty. Similarly, if your property is not ready for work on the scheduled date (for example, if the work area is not accessible or if required site prep has not been completed), we may reschedule and may charge a trip fee at our discretion.
If you wish to cancel a confirmed project, please notify us as soon as possible. Any deposits paid and non-recoverable costs incurred prior to cancellation may be non-refundable as specified in your written agreement.
Payment terms will be specified in your written project agreement. In general, we may require a deposit before work begins, with the remaining balance due upon completion of the project or in installments as agreed in writing. Accepted payment methods will be communicated at the time of contract.
Payment is due according to the schedule in your written agreement. Late payments may be subject to a late fee as specified in your agreement. If payment is not received after reasonable notice, we reserve the right to pursue collection through available legal channels and to recover reasonable attorneys fees and collection costs.
We reserve the right to place a mechanic lien on your property in accordance with applicable Texas law if payment for completed work is not received.
Depending on the scope and location of your project, permits may be required from the City of Marshall, Harrison County, the Texas Department of Transportation, or another governing authority. Where permit requirements are known to us and applicable, we will obtain required permits on your behalf and include those costs in the project estimate.
It is your responsibility to ensure that any applicable homeowners association (HOA) approvals are obtained before work begins. We are not liable for delays or expenses caused by your failure to obtain required HOA approvals.
We stand behind the quality of our work. Any specific warranty on workmanship will be stated in your written project agreement. In the absence of a specific written warranty, we warrant that work will be performed in a professional and workmanlike manner using materials and methods consistent with industry standards for concrete construction in East Texas.
Concrete is a natural material that may develop hairline cracks over time due to normal curing, soil movement, thermal expansion and contraction, and other factors inherent to the material and to East Texas soil conditions. Minor surface cracking that does not impair structural integrity is not a workmanship defect. We will specify in your agreement what types of issues, if any, are covered under our workmanship warranty.
OUR WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE MAKE NO WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF INFORMATION ON OUR WEBSITE.
To the maximum extent permitted by applicable law, Total Marshall Concrete and its owners, employees, and subcontractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or our services, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or related to our services shall not exceed the total amount paid by you for the specific project giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is brought.
By hiring us to perform work on your property, you authorize our crew and any subcontractors to access the agreed work areas for the purpose of completing the project. You are responsible for disclosing the location of any underground utilities, irrigation lines, septic systems, or other buried infrastructure in the work area before work begins. Contact 811 (Texas one-call) to have utilities marked before any excavation.
We are not responsible for damage to undisclosed underground infrastructure. You agree to ensure the work area is clear of vehicles, obstacles, and personal property on the scheduled work date.
If a dispute arises in connection with our services or these terms, you agree to first contact us directly to attempt to resolve the matter informally. Please reach out to us at projects@concretemarshall.com or (430) 214-0018. We will make a good-faith effort to resolve the dispute within 30 days.
If informal resolution is not possible, any dispute shall be resolved through binding arbitration administered under the rules of the American Arbitration Association, unless both parties agree to resolve the dispute in a court of competent jurisdiction in Harrison County, Texas. Class action and representative proceedings are waived.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal proceedings arising out of these terms or our services shall be brought exclusively in Harrison County, Texas.
The content on our website - including text, images, and other materials - is owned byTotal Marshall Concrete or its content providers and is protected by applicable intellectual property laws. You may view and print content from our website for your personal, non-commercial use. You may not reproduce, distribute, or use our content for commercial purposes without our written permission.
You agree not to use our website in any way that violates applicable law, infringes the rights of others, or interferes with the operation of the website.
We may update these Terms and Conditions at any time. Changes will be posted to this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised terms. We encourage you to check this page periodically.
If you have questions about these Terms and Conditions, please contact us:
Total Marshall Concrete
200 N College St
Marshall, TX 75670
(430) 214-0018projects@concretemarshall.com