Privacy Policy

1. Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on our website, we collect the information you submit. This may include your name, phone number, email address, property address, and a description of your project. We only collect what you choose to share with us.

Information collected automatically

When you visit our website, certain information is collected automatically by our hosting provider and third-party analytics tools. This may include your IP address, browser type, operating system, pages visited, time spent on pages, and the URL that referred you to our site. This data is collected in aggregate and is generally not tied to your personal identity.

Cookies and similar technologies

Our website may use cookies - small text files stored in your browser - to improve your experience and help us understand how visitors use the site. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the site may not function correctly if you disable cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, or messages
• To schedule and coordinate concrete projects at your property
• To send you project-related communications, updates, or follow-up messages
• To improve our website and understand how visitors interact with it
• To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not use your contact information to send unsolicited promotional emails unrelated to your inquiry.

3. How We Share Your Information

We may share your information only in these limited circumstances:

• Service providers: We may share information with trusted third-party vendors who help us operate our website or business (such as form processing providers or analytics platforms). These vendors are only permitted to use your information to provide services to us.
• Legal requirements: We may disclose your information if required by law, court order, or other legal process, or to protect the rights and safety of our business, our customers, or others.
• Business transfers: If our business is sold or merged with another entity, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Analytics and Third-Party Tools

Our website may use third-party analytics tools such as Google Analytics to help us understand visitor behavior in aggregate. These tools may collect information about your use of the site and report it back to their respective providers. The data collected is subject to those providers' own privacy policies in addition to this one.

Our website may embed third-party content such as a Google Maps iframe to show our office location. Loading this content may result in your browser making a request to Google's servers, which is subject to Google's privacy policy.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to complete any ongoing business relationship with you, or as required by applicable law. Contact form submissions are retained for a reasonable period to allow us to follow up on your inquiry and to maintain records of completed projects. When information is no longer needed, we delete or anonymize it.

6. Your Rights and Choices

You have the following rights with respect to your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.
• Opt-out of communications: You may ask us to stop sending you non-essential communications at any time by contacting us directly.

To exercise any of these rights, contact us by email at projects@concretemarshall.com or by phone at (430) 214-0018. We will respond to your request within a reasonable timeframe.

7. Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for data transmitted between your browser and our servers. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

8. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any website you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: